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FAQs
Frequently Asked Questions
See below for some of the most common questions you may be looking for the answer to.
Do I Require a Standard or Non-Standard Installation?
There may be instances where the electrical network will need to be contacted to authorise the connection of the charger to their system Any electrical network issues or supply equipment issues we can provide guidance on, but the works to upgrade or repair such items is not covered in our quotation *Standard cable in 6mm Hi-Tuff or 6mm Twin and earth style cabling. Steel wired armoured (SWA) cable is an additional cost if over 15m Standard Installation
Non-Standard Installation
Still Unsure? Request a Callback From One of Our Expert Team Today!
How Long Does It Take To Charge An EV?
It depends on a few things – primarily your EV, your charger and the rate at which you are charging. All Energise installed chargers charge at roughly 7kW, for one of these it will take;
6 Hours for a Nissan Leaf (168 Miles Range)
8 Hours for a Tesla Model 3 (278 Miles Range)
8 Hours Volkswagen ID 3 (217 Miles Range)
UK government OZEV regulations only allow the sale of ‘Smart’ EV Chargers within the UK. This means all chargers sold must have the ability to;
- The ability to send and receive information
- Ability to respond to signals to change the rate or time that electricity can flow through the charger
- Electricity supplier interoperability, allowing smart functions to be retained even if the user switches supplier
- safety provisions, preventing the user carrying out an operation which could risk the health or safety of a person
- Allow for a randomised delay function, allowing electric companies to delay charging by 10 – 30 minutes to help electricity demand
- Pre-set off peak default charging hours which can be changed by the user upon first use
What Are Tethered and Untethered Chargers?
An untethered charger is just a socket and comes with no cable permanently attached. You will have to purchase your own charging cable, meaning the charger is compatible with any EV. These come in both Type 1 and Type 2 connections.Tethered Chargers
Type 1
Type 2
Untethered Chargers
Which Chargers Can Connect Directly To My Solar Panels?
Both Zappi and Wallbox Pulsar Max can charge your EV directly from energy created from your Solar Panels.
For Commercial EV Installs we have the capacity to operate nationwide, for domestic EV we are currently able to install in the majority of Yorkshire, Lancashire, Midlands and South East. To check whether we serve your area, simply enter your postcode on your chosen chargers product page here.
For all neighbouring areas, please get in touch via live chat or email and we may still be able to carry out your install.